Internal EOI - Acting NDIS Mental Health Officer Coordinator (Leave Relief)
Job No:
FLO4446
Location:
Sydney
Are you interested in developing your leadership skills and experience? Join the NDIS Mental Health Officer team as an Acting NMHO Coordinator!
The leave relief position is:
- Closed-term full-time from 9 October 2026 to 6 November 2026
- Based in Sydney
- Working Monday to Friday
- Level 5 on the Flourish Enterprise Agreement (2018)
About the Opportunity
The NDIS Mental Health Officer (NMHO) Coordinator working in Flourish Australia's mental health services supports the Manager to provide supervision and guidance to lower or similar classified employees. The position also assists Managers with overall program support.
The NMHO Coordinator will also have a hands-on role working directly with the NDIS Mental Health Officers to provide support to clinical teams to better understand the NDIS and its processes for those with a primary psychosocial disability.
On a day-to-day basis, you will be required (but not limited) to;
- Support the Manager to implement programs, policies and local procedures and with the planning and coordination of a program or project.
- Support the NMHO team with building LHD/SHN staff knowledge and skills in relation to the NDIS.
- Develop relationships with local NDIA staff and local area coordinators to ensure that participants receive appropriate supports in the community.
- Have a good understanding of the role of the NDIS Quality and Safeguards Commission, and when to escalate concerns as per LHD/SHN and Flourish Australia protocol
- Provide day-to-day supervision and support of similar classified employees.
About the Program
The NDIS Mental Health Officer (NMHO) Program is a statewide program run by Flourish Australia. There are 18 NMHOs, one for every local health district (LHD) and specialty health network (SHN) across NSW. While the NMHOs will be employed by Flourish Australia, they will work closely with mental health services in LHDs and SHNs. The overarching aim of the NDIS Mental Health Officer (NMHO) Program is to improve the access to and experience of the NDIS for people with psychosocial disability in NSW. This will be achieved by each NMHO:
- Assisting people with psychosocial disability to get the supports they need to live well in the community; and
- Working with mental health staff to improve their skills and confidence in assisting their clients with the NDIS.
For more information on the NMHO Coordinator role, please read the Position Description.
Selection Criteria
Essential:
To be successful in this role you will have a strong understanding of the NDIS and relevant supports available. You will bring strong organisation skills, and the ability to monitor and streamline the progress of participants through all stages of the NDIS process. You will also possess the ability to work sensitively with people living with a psychosocial disability, their families and carers.
In addition, you will possess:
- Qualifications in human services or relevant field and/or relevant work experience in psychosocial disability.
- Demonstrated experience of working with people with psychosocial disability and supporting them to access and utilise the NDIS.
- Excellent understanding of NDIS and eligibility criteria as it applies to psychosocial disability
- Demonstrated ability to build the capacity of staff, including through mentoring.
- Demonstrated ability to successfully liaise with service providers to assist people with psychosocial disability obtain the supports they need.
- Demonstrated ability to work across multiple sites and environments.
- Excellent attention to detail, organisational skills and the ability to work independently, prioritise and meet tight deadlines.
- Highly developed written and verbal communication skills and competence in the use of information technology systems.
- Current unrestricted Australian driver's licence.
- Vaccination Category A.
Desirable:
- A personal lived experience of a mental health issue.
- Demonstrated experience of working with Aboriginal and Torres Straight Islander consumers, families and communities.
- Demonstrated experience of working with Culturally and Linguistically Diverse consumers, families and communities.
For further information, please contact Jessica Whitbread, Manager. E: Jessica.Whitbread@flourishaustralia.org.au (please do not email applications).
How to Apply
To apply for this position, please complete all the questions asked. You will then be required to attach a copy of your resume on the following page. We encourage you to have your resume up-to-date and available before you commence the application.
Please note that we may speak with your current Manager regarding your application. Please also ensure that the People and Culture team have all relevant certificates and training attendance recorded on your P&C File as this may be referenced as part of the selection process.
