Internal EOI - NDIS Mental Health Officer

Flourish Australia has an exciting career development opportunity for a NDIS Mental Health Officer to work within the South Eastern Sydney Local Health District!

The position available is:

• Based in Kogarah, with travel across the LHD
• Closed-term full-time until 30 November 2026 (with possibility of extension)
• Working Monday to Friday
• $102K + 12.5% Super + Salary Packaging!

About the Opportunity

The NDIS Mental Health Officer (NMHO) Program is a statewide program run by Flourish Australia. There are 18 NMHOs, one for every local health district (LHD) and specialty health network (SHN) across NSW. While the NMHOs will be employed by Flourish Australia, they will work closely with mental health services in LHDs and SHNs. The NMHO in South Eastern Sydney will be supervised by the Flourish Australia NMHO Program Manager, but work closely with mental health staff in South Eastern Sydney LHD.

While the roles vary across NSW, with each LHD/SHN having a specific focus, the overall aim of the NMHOs is to improve the access to and experience of the NDIS for people with psychosocial disability.

In general, the NDIS Mental Health Officers will:

• Work with LHD or SHN mental health services to identify people who are or are likely to be eligible for the NDIS, and assist them to obtain the appropriate support through the NDIS
• Work across all aspects of the NDIS journey, including access, planning, plan implementation and plan utilisation
• Focus on building the capacity of LHD or SHN mental health service staff around the NDIS.
• Work with the National Disability Insurance Agency (NDIA), Local Area Coordinators, NDIS Support Coordinators, NDIS Psychosocial Recovery Coaches and other NDIS providers as required to ensure people are connected to the NDIS and the supports they will benefit from.

For more information on the NDIS Mental Health Officer role, please read the general Position Description.

Selection Criteria

Essential:

To be successful in this role you will have a strong understanding of the NDIS and relevant supports available. You will bring strong organisation skills, and the ability to monitor and streamline the progress of participants through all stages of the NDIS process. You will also possess the ability to work sensitively with people living with a psychosocial disability, their families and carers.

In addition, you will possess:

1. Qualifications in human services or relevant field and/or relevant work experience in psychosocial disability.
2. Demonstrated experience of working with people with psychosocial disability and supporting them to access and utilise the NDIS.
3. Excellent understanding of NDIS and eligibility criteria as it applies to psychosocial disability
4. Demonstrated ability to build the capacity of staff, including through mentoring.
5. Demonstrated ability to successfully liaise with service providers to assist people with psychosocial disability obtain the supports they need
6. Demonstrated ability to work across multiple sites and environments.
7. Excellent attention to detail, organisational skills and the ability to work independently, prioritise and meet tight deadlines.
8. Highly developed written and verbal communication skills and competence in the use of information technology systems.
9. Current unrestricted Australian driver's licence (P2 licence acceptable).
10. Vaccination Category A.
11. Demonstrated experience of working with First Nations people, families and communities.

Desirable:

1. A personal lived experience of a mental health issue.
2. Demonstrated experience of working with Culturally and Linguistically Diverse consumers, families and communities.

For further information, please contact Jessica Whitbread, Manager. E: jessica.whitbread@flourishaustralia.org.au (please do not email applications).

Appointment to this role is subject to the NDIS Worker Screening clearance, National Criminal Record Checks and Working With Children Check. In addition, as the roles are located onsite in the LHDs and SHNs, there are a number of vaccination requirements. These will be discussed with the successful candidates after the interview process. 

The Benefits

Flourish Australia recognises and values its people as demonstrated through our Employee Value Proposition offerings:

• Level 5 (SCHCADS) on the Flourish Australia Enterprise Agreement 2018
• Tax-Free Salary Packaging up to $15,900 p.a. through SmartSalary 
• Generous leave provisions including 17.5% leave loading+ 2 additional days of personal leave + Flourish Australia Day + paid primary carer parental leave + purchased annual leave program
• Flexible work arrangements
• Remote/hybrid work opportunities
• Opportunities for professional development and training such as Mental Health First Aid, & ASIST – further information found on the L&D Hub!
• Monthly reflective practice & career development through bi-annual My Plan
• Access to our Employee Assistance Program, Sonder, for free, confidential well-being support
• Workplace Community Groups such as our Rainbow Network for LGBTQ+ staff members & allies and YarnUp for Aboriginal and Torres Strait Islander staff members
• Personal fleet pricing discounts with our preferred automotive supplier & access to novated leasing (casuals ineligible)
• Employee discounts program through Flourishing Well at over 400+ popular retailers (Woolworths, Expedia, Myer, Kmart etc)
• Quarterly Reward and Recognition Awards

How to Apply