Peer Worker or Mental Health Worker

Flourish Australia are seeking an authentic, compassionate Peer Worker or Mental Health Worker to join our team delivering the Commonwealth Psychosocial Support (CPS) Program. 

This structured, recovery-oriented role is ideal for professionals committed to walking alongside people with psychosocial challenges—supporting them to build capacity, strengthen community connections, and live independently.

The position available is:

• Ongoing full-time (76 hours per fortnight)
• Working in your local community in Biloela
• Working Monday to Friday, 8:30am to 4:30pm
• Attractive hourly rates equivalent to $38.65-$41.45/hour + Super + Salary Packaging!

About the Opportunity

As a Peer Worker or Mental Health Worker with Flourish Australia, you will support people accessing our services who have a lived experience of mental health issues to achieve their hopes and dreams. You will play an important part in assisting people to maintain wellness and realise their goals. On a day to day basis you will:

• Deliver structured, time-limited, and goal-oriented support in line with CPS national guidelines, focused on improving daily functioning and achieving recovery goals.
• Collaborate with participants to co-design and implement individual recovery plans based on their strengths, needs, and aspirations.
• Conduct assessments, monitor progress, and adapt supports as needed.
• Co-facilitate group programs that promote recovery, social connection, skill-building, and personal development.
• Provide capacity building support across key life domains including housing, employment, education, physical health, and social engagement.
• Connect participants with mainstream and community services to foster long-term independence.

The difference between the two roles is a Peer Worker is required to use their lived experience of a mental health issue and personal recovery openly, appropriately and effectively to build professional relationships with the people they support that also experience a mental health issue.

Peer Workers will also use their lived experience to inform and contribute to staff learning, service understanding, and delivering person-led, strengths focused, recovery based language, documentation, training and actions. As a Peer Worker, you will also use your lived experience to work as an advocate on an individual basis and systemically (as required).

It is not a requirement for Mental Health Workers to use their lived experience of a mental health issue in their everyday work.

Please note - Successful candidates must maintain a Class C drivers license and proof of comprehensive insurance must be provided when required. You may be directed to use your private motor vehicle when an organisational pool motor vehicle is unavailable. You will receive the Travelling Transport and Fares Allowance when using your private vehicle for work related purposes.

Who we are

Our services are comprehensive and highly personalised because each person’s experience will be different and their needs, as an individual, are unique. Together we set goals, connect individuals with the right people, support services and opportunities to meet their needs. 

Our positions are open to all suitably qualified applicants. We have a strong commitment to the participation of people with lived experience of mental health issues in our workforce. We value diversity and encourage applications from suitably qualified people from Aboriginal and Torres Strait Islander backgrounds, people from Culturally and Linguistically Diverse communities, LGBTQ+ communities and mature age candidates.

Who We’re Looking For

We’re seeking individuals who bring empathy, insight, and a strong belief in recovery. 

You’ll need to:

• Hold a Certificate IV or above in a relevant field OR a minimum of 2-years full-time experience working in the human services field (as recognised by Flourish Australia).
• Have a personal lived experience of a mental health issue and recovery (Peer Worker only).
• A strong commitment to recovery-based practice in the workplace.
• Understand the challenges faced by people with a lived experience of a mental health issue.
• Demonstrate alignment to Flourish Australia’s values.
• Maintain a current Australian Driver’s Licence (and willingness to travel locally for community-based support)
• Feel comfortable facilitating or co-facilitating peer learning, social inclusion, or psychoeducational group sessions.
• Build respectful, empowering relationships while maintaining clear professional boundaries.
• Be able to work independently, whilst contributing to a collaborative team environment.
• Effectively use and understand Microsoft Office and knowledge of data information management systems for the purpose of notes, scheduling, and reporting.

For further information, please contact Amanda Killen, Manager. E: amanda.killen@flourishaustralia.org.au (please do not email applications).

The Benefits

Flourish Australia recognises and values its people as demonstrated by:

• Level 3 (SCHCADS) on the Flourish Australia Enterprise Agreement (2018)
• Tax-free Salary Packaging available up to $15,900
• Vehicle Mileage Allowance
• Generous leave provisions including 17.5% leave loading + 2 additional days of personal leave + extra day paid leave over Christmas/New Year + paid parental leave 
• Family-friendly and flexible working conditions
• Opportunities for career progression, professional development and training such as Mental Health First Aid and ASIST
• Employee Assistance Program for confidential wellbeing support
• Workplace Community Groups such as our Rainbow Network for LGBTQ+ staff members & allies and YarnUp for Aboriginal and Torres Strait Islander staff members
• Exclusive personal Fleet pricing discounts with our preferred automotive supplier
• Employee discounts at 400+ popular retailers (Woolworths, Expedia, Myer, Kmart etc)

All appointments with Flourish Australia's Mental Health Services are subject to an NDIS Worker Screening clearance, a National Criminal History Check, a WWCC, previous employment reference checks, satisfactory Australian residency status and other background checks. All successful applicants will be required to declare any private or secondary employment prior to commencement in line with Flourish Australia's Private or Secondary Employment Policy.  

How to Apply

To apply for this position, please complete all the questions asked. You will then be required to attach a copy of your resume on the following page, we encourage you to have your resume up-to-date and available before you commence the application.

Applications close on 19 December 2025 at 5pm, with a view to hold interviews in mid-January. Please note, there will be a delay in response to your application’s progress due to the holiday period. We appreciate your patience during this time.