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IT Project Officer

Job No: FLO3588
Location: Sydney Olympic Park

Flourish Australia has an exciting opportunity for an IT Project Officer to join our Support Hub team at Sydney Olympic Park!

The position available is:

  • Full-time (76 hrs/fortnight)
  • Working Monday to Friday
  • Based at our Support Hub in Sydney Olympic Park (flexible work from home arrangements available)
  • Attractive salary + 11.5% Super + Tax-Free Salary Packaging!

About the Opportunity

The IT Project Officer has a key role in ensuring the successful delivery of digital and IT projects by supporting all phases of project execution, from planning to completion. Reporting to and working closely with the General Manager, Digital & Technology, this position ensures that project activities are coordinated effectively, timelines are met and resources are managed efficiently, in line with organisational and team goals.

In this role, you will be responsible for managing project schedules, risk and issue tracking, stakeholder communication, and supporting project administration across various initiatives. 

The IT Project Officer collaborates closely with internal teams, external partners, and stakeholders, ensuring a customer-centric approach to all interactions. By promoting a sense of urgency and accountability, this position will contribute to the ongoing success and improvement of technology project management practices within the organisation. 

Main responsibilities include:

  • Design, plan, deliver and coordinate digital and IT projects.
  • Prepare and maintain project documentation, tools and materials, monitoring project lifecycles.
  • Tap into your innovative spirit to pinpoint enhancement possibilities, and contribute significantly to the upgrading, refining and application of IT policies, workflows, guidelines and systems.
  • Ensuring project delivery is in accordance with the budget approved by tracking and reporting.
  • Serve as a key point of contact for internal and external stakeholders, facilitating clear and timely communication.
  • Assist in identifying potential project risks and developing risk mitigation strategies.
  • Ensure all project activities comply with relevant policies, procedures and regulations.

To find out more about the IT Project Officer role, please read the Position Description.

Who We Are

Flourish Australia is one of Australia’s most experienced community mental health organisations. Our purpose is to support people to flourish, believe in their futures, and become contributing members of the community.

Our services are comprehensive and highly personalised because each person’s experience will be different and their needs, as an individual, are unique. Together we set goals, connect individuals with the right people, support services and opportunities to meet their needs.

Our positions are open to all suitably qualified applicants. We have a strong commitment to the participation of people with lived experience of mental health issues in our workforce. We value diversity and encourage applications from suitably qualified people from Aboriginal and Torres Strait Islander backgrounds, people from Culturally and Linguistically Diverse communities, LGBTQ+ communities and mature age candidates.

Selection Criteria

Essential:

  1. At least three years of proven experience in successful delivery of IT projects from initiation to completion.
  2. A certification or tertiary qualification in project management (e.g. Agile PRINCEZ).
  3. Demonstrated ability to coordinate a range of project activities while providing support to team members, with sound judgement, diplomacy and discretion.
  4. Proficiency in project management tools such as Microsoft Project, Planner or Jira.
  5. Proven experience in managing and collaborating with diverse vendors and stakeholders, facilitating workshops and project meetings, along with demonstrated expertise in change management and risk assessment.
  6. Flexibility and resilience to manage multiple projects and operational objectives concurrently.
  7. Experience in financial and governance controls, including risk, issue and dependency management.
  8. Ability to identify, troubleshoot and resolve project-related issues swiftly.
  9. Basic technical understanding of IT systems, infrastructure and data privacy.
  10. Experience in capturing business requirements, defining functional requirements, and creating process flow diagrams. 

Desirable:

  1. A personal lived experience of a mental health issue or carer of a person with a lived experience.
  2. Working knowledge or experience in an Apple enviornment, including SaaS, PaaS, and hardware and software procurement.
  3. Experience using data to track project progress, measure KPIs, and inform decisions about timelines, resources or potential project risks.
  4. Understanding of software life cycle.

For more information, please contact Dinoy Jose, General Manager, Digital & Technology, E: Dinoy.Jose@flourishaustralia.org.au (please do not email applications).

All appointments with Flourish Australia's Mental Health Services are subject to an NDIS Worker Screening clearance, a National Criminal History Check, a WWCC, previous employment reference checks, satisfactory Australian residency status and other background checks. All successful applicants will be asked to provide evidence they are fully vaccinated against COVID-19 (including booster) prior to commencement, inline with Flourish Australia’s Vaccination Policy and will be required to declare any private or secondary employment prior to commencement in line with Flourish Australia's Private or Secondary Employment Policy. 

About the Benefits

  • Attractive salary package commensurate with experience and skills
  • Tax-Free Salary Packaging available up to $15,900
  • Exclusive Fleet pricing discounts with our preferred automotive supplier
  • Opportunities for professional development and training such as Mental Health First Aid, ASIST and relevant training (where applicable)
  • Family-friendly and flexible working conditions (work from home arrangements available)
  • Regular supervision (reflective practice), ongoing 1:1 mentoring, strong team support and a comprehensive induction program
  • Comprehensive infrastructure including a laptop and other resources for work purposes
  • Generous leave provisions including 17.5% leave loading + 2 additional days of personal leave + extra day paid leave over Christmas/New Year + paid parental leave  
  • Employee Assistance Program for confidential wellbeing support
  • Inclusive initiatives such as our Rainbow Network and YarnUp for Aboriginal and Torres Strait islander staff
  • Employee discounts at 400+ popular retailers (Woolworths, Expedia, Myer, Kmart etc)

How to Apply

You will be asked to attach a copy of your resume on the following page. We encourage you to have your resume up-to-date and available before you commence the application.

Applications close 5pm, 29th November or sooner if a significant pool of candidates has been formed. Apply now!

Apply Now

Privacy Acknowledgment

Flourish Australia is committed to protecting your privacy and respects the confidentiality of the information provided. Flourish Australia collects personal information via a third-party service provider to assess your employment application in accordance with the Privacy Act and Australian Privacy Principles. By submitting your application, you acknowledge that your personal information will be hosted by an external service provider.


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