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Vocational Trainer (Hospitality)

Job No: FLO3569
Location: Surry Hills

Flourish Australia has a brand new opportunity for a Vocational Trainer (Hospitality) to join our Community Businesses teamBring your hospitality supervision and training skills to this unique role based in a vibrant community centre!

The position available is:

  • Closed-term Full-time (76 hours/fortnight) until 30 June 2026
  • Working Monday to Friday
  • Based in Surry Hills
  • Attractive remuneration package + 11.5% Super + Tax-Free Salary Packaging!

About the Community Businesses

  • Social: to create a recovery and reintegration pathway for people with mental health issues through various employment activities.
  • Economic: to operate the business on a commercially sustainable basis of profitable growth whilst simultaneously offering employment opportunities for people.
  • Product: to provide a range of commercial industry-standard products that meet the expectations and needs of targeted markets.
  • Support: to increase awareness of mental health issues and to encourage businesses to support the Community Businesses.

For more information on how our Community Businesses provide recovery-focused employment and support, please visit our website.

About the Opportunity

Flourish Australia’s Community Businesses provide vocational support and training within a commercial environment to people with lived experience of mental health issues. They achieve this goal by tailoring meaningful employment activities that support an employee’s vocational journey with practical on the job training and a group based learning experience. These vocational activities culminate into achieving the Community Businesses objective of transitioning employees into open employment.

The objectives of our community businesses are to provide a supportive working environment where people can:

  • Reconnect gradually with employment and earn an award-based wage;  
  • Gain or enhance the social skills required to operate successfully as an employee;
  • Learn about recovery and how to improve their physical and mental health and wellbeing, and plan their recovery journey with support from a peer worker; and 
  • Gain useful trade or industrial skills and qualifications relevant to future working opportunities.

As a Vocational Trainer (Hospitality) with Flourish Australia, you will lead the delivery of the Hospitality Program for individuals living with complex mental health issues. This program offers training and supervision in food preparation and service for Supported Employees.

On a day to day basis, you will:

  • Supervise and train participants in all aspects of food and beverage, and commercial kitchen operations
  • Ensure that participants are fulfilling all practical requirements of hospitality-related courses they are undertaking
  • Ensure that the kitchen equipment and furniture is well maintained, presented and safe
  • Manage stock and inventory
  • Role model excellent customer service

For more information on the Vocational Trainer (Hospitality) role with Flourish Australia, please review the Position Description.

Please note - Successful candidates must maintain a Class C drivers license and proof of comprehensive insurance must be provided when required. You may be directed to use your private motor vehicle in the course of performing your duties when an organisational pool motor vehicle is unavailable. You will receive the Travelling Transport and Fares Allowance when using your private vehicle for work related purposes.

Who we are

Flourish Australia is one of Australia’s most experienced community mental health organisations. Our purpose is to support people to flourish, believe in their futures, and become contributing members of the community.

Our services are comprehensive and highly personalised because each person’s experience will be different and their needs, as an individual, are unique. Together we set goals, connect individuals with the right people, support services and opportunities to meet their needs.

Our positions are open to all suitably qualified applicants. We have a strong commitment to the participation of people with lived experience of mental health issues in our workforce. We value diversity and encourage applications from suitably qualified people from Aboriginal and Torres Strait Islander backgrounds, people from Culturally and Linguistically Diverse communities, LGBTQ+ communities and mature age candidates.

Selection Criteria

Essential:

  • A minimum 3-years experience leading a team in the hospitality industry 
  • Obtained NSW Food Authority Food Safety Supervisor certification and Responsible Service of Alcohol (RSA) certification or be willing to gain these qualifications within an agreed timeframe.
  • Demonstrated ability to work flexible hours.
  • Demonstrated exceptional customer service skills.
  • Relevant qualifications in hospitality or commercial cookery.
  • Demonstrated understanding of people working with a lived experience of complex mental health.
  • A current Australian Driver’s Licence.

For more information, please contact Sue O'Rourke, Regional Manager,. E: Sue.O'Rourke@flourishaustralia.org.au (please do not email applications).

All appointments with Flourish Australia's Mental Health Services are subject to an NDIS Worker Screening clearance, a National Criminal History Check, a WWCC, previous employment reference checks, satisfactory Australian residency status and other background checks. All successful applicants will be asked to provide evidence they are fully vaccinated against COVID-19 (including booster) prior to commencement, inline with Flourish Australia’s Vaccination Policy and will be required to declare any private or secondary employment prior to commencement in line with Flourish Australia's Private or Secondary Employment Policy. 

The Benefits

Flourish Australia recognises and values its people as demonstrated by:

  • Attractive remuneration package
  • Tax-Free Salary Packaging up to $15,900
  • Vehicle mileage allowance 
  • Family-friendly and flexible working conditions
  • Generous leave provisions including 17.5% leave loading + 2 additional days of personal leave + extra day paid leave over Christmas/New Year + 10 weeks paid parental leave
  • Opportunities for career development, professional development and training such as Mental Health First Aid and ASIST.
  • Regular supervision (reflective practice), ongoing 1:1 mentoring, strong team support and a comprehensive induction program
  • Inclusive initiatives such as our Rainbow Network and YarnUp for Aboriginal and Torres Strait islander staff
  • Employee Assistance Program for confidential wellbeing support
  • Exclusive Fleet pricing discounts with our preferred automotive supplier
  • Employee discounts at 400+ popular retailers (Woolworths, Expedia, Myer, Kmart etc)

How to Apply

To apply for this position, please complete all the questions asked. You will then be required to attach a copy of your resume on the following page, we encourage you to have your resume up-to-date and available before you commence the application.

Applications close 5pm, 20th of November. Apply now!
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Privacy Acknowledgment

Flourish Australia is committed to protecting your privacy and respects the confidentiality of the information provided. Flourish Australia collects personal information via a third-party service provider to assess your employment application in accordance with the Privacy Act and Australian Privacy Principles. By submitting your application, you acknowledge that your personal information will be hosted by an external service provider.


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