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Internal EOI- NDIS Mental Health Officer

Job No: FLO3420
Location: Darlinghurst

Flourish Australia has an exciting opportunity for a NDIS Mental Health Officer to work within the St Vincent's Health Network in Darlinghurst!

The position available is:

  • Based at St Vincent's Hospital, with occasional travel across the network
  • Closed-term Full-time until 1 April 2025 (76 hours per fortnight)
  • Working Monday to Friday
  • $99K + Super + Salary Packaging!

About the Opportunity

The NDIS Mental Health Officer (NMHO) Program is a statewide program run by Flourish Australia. There will be 18 NMHOs, one for every local health district (LHD) and specialty health network (SHN) across NSW. While the NMHOs will be employed by Flourish Australia, they will be located onsite within mental health services in LHDs and SHNs. The NMHO will have a supervisor in the LHD or SHN, and report back to the Flourish Australia NMHO Program Manager. 

While the role will vary across NSW, with each LHD/SHN having a specific focus, the overall aim of the NMHOs is to improve the access to and experience of the NDIS for people with psychosocial disability.

In general, the NDIS Mental Health Officers will:

  • Work with LHD or SHN mental health services to identify people who are or are likely to be eligible for the NDIS, and assist them to obtain the appropriate support through the NDIS.
  • Work across all aspects of the NDIS journey, including access, planning, plan implementation and plan utilisation.
  • Focus on building the capacity of LHD or SHN mental health service staff around the NDIS.
  • Work with the National Disability Insurance Agency (NDIA), Local Area Coordinators, NDIS Support Coordinators, NDIS Psychosocial Recovery Coaches and other NDIS providers as required to ensure people are connected to the NDIS and the supports they will benefit from.

For more information on the NDIS Mental Health Officer role, please read the general Position Description.

The focus of the position in each LHD and SHN varies. Please read the general position description in conjunction with the Role Requirements for the St Vincent's Health Network. Successful NDIS Mental Health Officers with be provided with specific performance measures and key performance indicators for the relevant LHD or SHN.

Selection Criteria


To be successful in this role you will have a strong understanding of the NDIS and relevant supports available. You will bring strong organisation skills, and the ability to monitor and streamline the progress of participants through all stages of the NDIS process. You will also possess the ability to work sensitively with people living with a psychosocial disability, their families and carers.

In addition, you will possess:

  1. Qualifications in human services or relevant field and/or relevant work experience in psychosocial disability.
  2. Demonstrated experience of working with people with psychosocial disability and supporting them to access and utilise the NDIS.
  3. Excellent understanding of NDIS and eligibility criteria as it applies to psychosocial disability
  4. Demonstrated ability to build the capacity of staff, including through mentoring.
  5. Demonstrated ability to successfully liaise with service providers to assist people with psychosocial disability obtain the supports they need
  6. Demonstrated ability to work across multiple sites and environments.
  7. Excellent attention to detail, organisational skills and the ability to work independently, prioritise and meet tight deadlines.
  8. Highly developed written and verbal communication skills and competence in the use of information technology systems.
  9. Current unrestricted Australian driver's licence (P2 licence acceptable).
  10. Vaccination Category A.


  1. A personal lived experience of a mental health issue.
  2. Demonstrated experience of working with Aboriginal and Torres Straight Islander consumers, families and communities.
  3. Demonstrated experience of working with Culturally and Linguistically Diverse consumers, families and communities.

Appointment to this role is subject to the NDIS Worker Screening clearance, National Criminal Record Checks and Working With Children Check.

In addition, as the roles are located onsite in the LHDs and SHNs, there are a number of vaccination requirements. These will be discussed with the successful candidates after the interview process. 

For further information, please contact Andre Maddocks, Program Manager. E: (please do not email applications).

How to Apply

To apply for this position, please complete all the questions asked. You will then be required to attach a copy of your resume on the following page. We encourage you to have your resume up-to-date and available before you commence the application.

Please note that we may speak with your current Manager regarding your application. Please also ensure that the People and Culture team have all relevant certificates and training attendance recorded on your P&C File as this may be referenced as part of the selection process.

Apply Now

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Flourish Australia is committed to protecting your privacy and respects the confidentiality of the information provided. Flourish Australia collects personal information via a third-party service provider to assess your employment application in accordance with the Privacy Act and Australian Privacy Principles. By submitting your application, you acknowledge that your personal information will be hosted by an external service provider.

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