Support and Access Officer
Job No:
FLO2347
Location:
Liverpool or Bankstown
Flourish Australia has an exciting opportunity for a Support and Access Officer to join our South West Sydney teams!
The position available is:
- Closed-term part-time until 31 December 2022 (with the possibility of extension)
- Working 30-35h/fortnight between Monday to Friday (days to be negotiated)
- Based in either Liverpool or Bankstown
- Attractive salary package equivalent to $77,000p.a. + 10.5% Super + Tax Free Benefits!
About the Opportunity
The Support and Access Officer role aims to streamline the means by which people living with a psychosocial disability access the NDIS. You will support them and their families to obtain the appropriate utility from the NDIS and to navigate the complex application process effectively.
As the Support and Access Officer within the Connector Hub, you will also be required to collaborate with a multitude of service systems to create an integrated model of care. You will collaborate with the NDIA, Mental Health Services, NDIS Providers and other Health and Disability staff to support access to appropriate services and ensure people are connected to the NDIS and the supports they will benefit from. In this role you will also work in the community to support people accessing our services who have a lived experience of mental health issues to achieve their hopes and dreams.
To find out more about what it means to be a Support and Access Officer, please read the Position Description.
Please note - Successful candidates must maintain a Class C driver’s licence as you may be directed to use your private motor vehicle in the course of performing your duties when an organisational pool motor vehicle is not available. Proof of comprehensive insurance must be provided when required. You will receive payment of the Travelling Transport and Fares Allowance when using your private vehicle for work related purposes.
Who we are
Flourish Australia is one of Australia’s most experienced community mental health organisations. Our purpose is to support people to flourish, believe in their futures, and become contributing members of the community.
Our services are comprehensive and highly personalised because each person’s experience will be different and their needs, as an individual, are unique. Together we set goals, connect individuals with the right people, support services and opportunities to meet their needs.
Our positions are open to all suitably qualified applicants. We have a strong commitment to the participation of people with lived experience of mental health issues in our workforce. We value diversity and encourage applications from suitably qualified people from Aboriginal and Torres Strait Island backgrounds, people from Cultural and Linguistic Diverse backgrounds, people from the LGBTI community and mature age candidates.
Selection Criteria
Essential:
To be successful in this role you will have a strong understanding of the NDIS and relevant supports available in the network. You will bring strong organisation skills, and the ability to monitor and streamline the progress of participants through all stages of the NDIS process. You will also possess the ability to work sensitively with people living with a psychosocial disability, their families and carers.
In addition, you will possess:
- Tertiary qualifications in human services or relevant field OR relevant Certificate IV in mental health related discipline.
- Excellent administration skills and at least 2 years experience in mental health related field as recognise by Flourish Australia.
- Demonstrated experience with facilitating multi-disciplinary coordinated planning.
- Demonstrated experience working with people with psychosocial disability and supporting them to access and utilise the NDIS.
- Demonstrated ability to build the capacity of staff, through training of groups and coaching of individuals.
- Strong time management and organisational skills and proven capacity to prioritise work commitments.
- Excellent interpersonal skills including the ability to work as part of a multidisciplinary team.
- Current unrestricted Australian drivers licence.
- Current Australian Driver's Licence.
For further information, please contact James Austin, Manager. E: james.austin@flourishaustralia.org.au (please do not email applications).
The Benefits
- Level 4 (SCHCADS) on the Flourish Australia Enterprise Agreement (2018)
- Tax-Free Salary Packaging available up to $15,900
- Generous leave provisions including 17.5% leave loading+ 2 additional days of personal leave+ extra day paid leave over Christmas/New Year + paid parental leave
- Family-friendly and flexible working conditions
- Opportunities for professional development and training such as Mental Health First Aid and ASIST
- Regular supervision, ongoing 1:1 mentoring, strong team support and a comprehensive induction program
- Access to our free, confidential employee assistance program
- Inclusive initiatives such as our Rainbow Network and YarnUp for Aboriginal and Torres Strait islander staff
- Personal fleet pricing discounts with Kia Motors
How to Apply
To apply for this position, please complete all the questions asked. You will then be required to attach a copy of your resume on the following page, we encourage you to have your resume up-to-date and available before you commence the application.
Applications close 5:30pm 17th of October.