Skip to content.

Peer Worker (Level 4)

Job No: FLO2156
Location: Dubbo Resolve

Flourish Australia has an exciting opportunity for a Peer Worker (Level 4) to join our team in Dubbo working within the Resolve team!

The available position is:

  • Ongoing full-time (76 hours per fortnight)
  • Working a rotating roster including weekends
  • Providing outreach support to the wider community in Dubbo
  • Attractive salary starting at $77,000 per annum + 10.5% Super

About the Opportunity

In this role you will work directly with people who live with severe and persistent mental health issues with complex support needs that require a response from multiple agencies.

As a Peer Worker, your focus will be on helping participants test NDIS eligibility, by gathering supporting documentation and working with clinical and community support services. You will work in the community to support people accessing our services with lived experience of mental health issues achieve their hopes and dreams. You will play an important part in assisting people to realise their goals as specified in their NDIS plans and through other support programs we provide. 

On a day to day basis you will be required to:

  • Listen to and create opportunities and activities that meet the interests and goals of people.
  • Encourage shared learning experiences, and support skill development at every opportunity through self-directed learning, information and education.
  • Ensure that individual support is provided to a person that accesses Flourish Australia services that meet their recovery journey goals and is strengths based and led by the person wherever possible.
  • Be ‘hands on’ and involved in direct service delivery.
  • Have excellent interpersonal skills, be non-judgmental, be fair, patient, have willingness to listen, and display empathy.
  • Self-reflect and constantly review work practices.

Your main responsibilities will include (but are not limited to):

  • Assist senior staff with planning and coordination of a program or project (when required).
  • Have excellent knowledge of statutory and legal requirements and exercise this knowledge with lower classified staff.
  • Utilise a high level of initiative and problem solving using knowledge, judgement and organisational skills acquired through qualifications and previous work experience.
  • May undertake more complex operational work including the planning and co-ordination of activities within their own areas of responsibility.
  • May assist in a range of functions and/or contribute to interpretation of matters for which there are no clearly defined practices or procedures.

Flourish Australia is proud to have built one of Australia’s largest peer workforces, a proven, strengths-based approach to mental health recovery. Peer work is a cornerstone of our services with more than half of our workforce having had a lived experience of a mental health issue. By applying personal experience in mental health, peer workers can empathise, support, and inspire people in finding their own path to recovery.

For more information about what it means to be a Peer Worker with Flourish Australia, please review the Peer Worker Position Description and Peer Worker information statement “What You Should Consider Before Becoming A Peer Worker”.

Please note - Successful candidates must maintain a Class C drivers license and proof of comprehensive insurance must be provided when required. You may be directed to use your private motor vehicle in the course of performing your duties when an organisational pool motor vehicle is unavailable. You will receive the Travelling Transport and Fares Allowance when using your private vehicle for work related purposes. 

About the Resolve Program

The Resolve program is a unique mental health program that provides alternative support for people with a mental health issue who present frequently to Emergency Departments and spend long periods admitted to a mental health inpatient facility. The Resolve program supports people with complex support needs and interacts with a range of services and sectors involved in their care.

The Resolve program is first and foremost an early intervention program, which aims to reduce the likelihood of people being admitted to a mental health inpatient unit. To achieve this, the Resolve program provides participants with an opportunity to attend a short-term residential stay complemented with outreach support. The combination of these early intervention support pathways assists people to live well and stay well in the community without the need to attend a mental health inpatient unit.

Selection Criteria

Essential:

  1. A relevant degree with a minimum of 1-year’s experience OR a Relevant Certificate IV or Diploma with 12-months relevant experience.

  2. A personal lived experience of a mental health issue.

  3. Willing and able to effectively, respectfully, and appropriately use your lived experience of a mental health issue.

  4. A strong commitment and advanced understanding of recovery-based practice in the workplace.

  5. Good knowledge of the local area and its health services and other community services.

  6. A good understanding of the challenges faced by people with a lived experience of a mental health issue.

  7. Good knowledge Microsoft Office and expert knowledge of data information management systems.

For further information, please contact Daniel Belshaw, Regional Manager. E: daniel.belshaw@flourishaustralia.org.au (please do not email applications).

All appointments with Flourish Australia's Mental Health Services are subject to an NDIS Worker Screening clearance, a National Criminal History Check, a Working With Children Check, previous employment reference checks, satisfactory Australian residency status and other background checks. All successful applicants will be asked to provide evidence of compliance with COVID-19 vaccination Public Health Orders (where applicable).

The Benefits

  • Level 4 (SCHCADS) on the Flourish Australia Enterprise Agreement (2018) 
  • Tax-Free Salary Packaging available up to $15,900
  • Generous leave provisions including 17.5% leave loading+ 2 additional days of personal leave+ extra day paid leave over Christmas/New Year + paid parental leave + Accrued Days Off
  • Vehicle mileage allowance
  • Family-friendly and flexible working conditions
  • Opportunities for professional development and training such as Mental Health First Aid, ASIST and relevant Team Leader training (where applicable) 
  • Access to our free, confidential employee assistance program
  • Inclusive initiatives such as our Rainbow Network and YarnUp for Aboriginal and Torres Strait islander staff

How to Apply

To apply for this position, please complete the questions below. You will then be asked to attach a copy of your resume on the following page, we encourage you to have your resume up-to-date and available before you commence the application.

Applications close 5pm, 15th of May.

Apply Now

Privacy Acknowledgment

Flourish Australia is committed to protecting your privacy and respects the confidentiality of the information provided. Flourish Australia collects personal information via a third-party service provider to assess your employment application in accordance with the Privacy Act and Australian Privacy Principles. By submitting your application, you acknowledge that your personal information will be hosted by an external service provider.


Personal Details * Required field

  1. Digits only or add + for international numbers

  1. (Please click on your profile and copy the URL from your profile page.)

Questions