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Administration Support Officer

Job No: FLO1237
Location: Sydney Olympic Park

  • Full-time role working Monday to Friday 
  • Earn an attractive remuneration package including the opportunity to salary sacrifice
  • Free on-site parking

Flourish Australia has an exciting opportunity for an Administration Support Officer to join our Sydney Olympic Park head office! This position is full-time and is classified at Level 3 on the Flourish Australia Enterprise Agreement (2018).

About the Opportunity

In this role you will be responsible for a broad range of administrative support functions reporting to the Administration Manager who is also Executive Assistant to the Chief Executive. You will demonstrate a high level of professionalism as the first point of contact to ensure a positive experience for those wishing to access Flourish Australia.

To be considered for this role, you will have a minimum of 3 years experience in an Administrative role, preferably within the community services sector. In addition, you must be proficient in Microsoft Word, Excel and Powerpoint.

You will be a professional and emotionally intelligent individual, with strong written, verbal and interpersonal communication skills, as well as effective organisational skills, good problem solving skills and the ability to maintain confidentiality at all times. You will also be able to demonstrate a practical and optimistic approach, possess the ability to work effectively within a team environment as well as independently, and have a good degree of computer literacy.

The responsibilities of Administrative Support Officers include (but are not limited to):

  • Providing a professional reception service as required
  • Providing general administrative and clerical support
  • Processing referrals and enquiries in the relevant databases
  • Coordinating registration for staff at training/conferences and travel/accommodation arrangements as required
  • Maintaining effective communication with stakeholders at all times
  • Filing, word processing, and data entry
  • Handling enquiries via telephone, electronic and paper mail, fax or visitors and directing them to the appropriate locations and managers
  • Maintaining records, such as learning and development records, car logs, posting and distributing e-tags, and car toll notices and penalty notices

For more information about what it means to be an Administration Support Officer with Flourish Australia, please review the Position Description.

Who we are

Flourish Australia is one of Australia’s most experienced community mental health organisations. For over 60 years, we have provided individual support to people with a lived experience of a mental health issue for them to live purposeful lives.
 
Our vision is to create communities where everyone’s mental health and wellbeing flourishes. Our purpose is to support people to flourish, believe in their futures, and become contributing members of the community.
 
Our positions are open to all suitably qualified applicants. We have a strong commitment to the participation of people with lived experience of mental health issues in our workforce. We value diversity and encourage applications from suitably qualified people from Aboriginal and Torres Strait Island backgrounds, people from CALD and LGBTI communities and mature age candidates.

Selection Criteria

  • Formal qualifications in office administration or relevant certificates/training in office administration 
  • Experience in an office environment
  • Ability to use Microsoft Office Suite and ability to utilise other appropriate information management systems
  • Be people focused and have an excellent telephone manner
  • Be committed to professional and ethical conduct
  • Be self-motivated, responsible and have a proactive attitude to work
  • A current Australian drivers licence

Highly desirable:

  • A background working in an NGO and/or mental health/disability sectors
  • Current First aid certificate

About the Benefits

The successful applicant will join an organisation that recognises and values its people as demonstrated by:

  • Tax-Free Salary Packaging available up to $15,900; and
  • Family-friendly and flexible working conditions; and
  • Career development opportunities.

For further information, please contact Julie Fraser, Administration Manager E: julie.fraser@flourishaustralia.org.au (please do not email applications)

We are actively observing COVID safe work practices and have implemented further flexible working arrangements. We encourage you to get in touch with the listed contact if you have any questions or concerns.

Appointments will be subject to Australian residency/visa, satisfactory National Criminal Record checks and suitable work referees.

How to Apply

To apply for this position, please complete the questions below. You will then be asked to attach a copy of your resume on the following page, we encourage you to have your resume up-to-date and available before you commence the application.

Applications close 5pm 26th October. Please note; this date may be extended or brought forward as necessary.

Apply Now

Privacy Acknowledgment

Flourish Australia is committed to protecting your privacy and respects the confidentiality of the information provided. Flourish Australia collects personal information via a third-party service provider to assess your employment application in accordance with the Privacy Act and Australian Privacy Principles. By submitting your application, you acknowledge that your personal information will be hosted by an external service provider.


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